OUR SERVICES
CLIENT TESTIMONIALS
“After my mother had a stroke several weeks ago, your company provided home health care for her. My nurse was most helpful in helping my mother to adjust to life after a stroke. My nurse was both patient and professional in caring for my mother. She made life easier for the entire family. My mother thanks her, and we thank her too. ”
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J.G.
Los Angeles, CA
Bright Horizons shows commitment to Quality Customer Service by:
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Educating patients and caregivers on the services that will be provided to them.
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Responding promptly to all complaints and taking the opportunity to improve our service as a result.
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Understanding that our customers include the Patients, Family Members, Friends, Physicians, Referral Sources, Case Managers, Discharge Planners and Staff Members.
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Educating our Staff on Principles of Professionalism.
Our Ongoing Goal of Providing Quality Care is achieved by:
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Annual competency testing and training of nurses and certified home health aides.
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Case Conference Meetings.
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Full time committed staff members that extend to the field.
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Quality Assurance and Performance Improvement Nurses that work closely with the staff to assure compliance is maintained.